Since our products are digital softwares, their deliveries are provided in a digital environment. After the purchase, customers can download and directly use our products.
For any product (plugin or theme,etc) purchased inadvertently, the situation should be reported to customer service first (via http://tudihub.com/contact/ page or email:[email protected]). After this meeting, , if your return request is approved, a return request from will be issued to be filled and the payment will be made to your credit card/account. The time of reflection of refunds made to the credit card to the credit card accounts is at the discretion of the relevant bank. So it could take some time.